Privacy Policy
1.Privacy Policy
1.1 This website www.[futurecuex].com (hereinafter referred to as "this platform") is owned and operated by [futurecuex] ("Company", "we", "our"). We are committed to safeguarding your privacy in compliance with the data protection principles, CPRA, GDPR, and other applicable laws and regulations. We respect the privacy of personal data and are committed to fully implementing and complying with the data protection principles, as well as applicable laws and regulations.
1.2 This Privacy Policy applies to all users of this platform and anyone whose personal data we use and hold in any way.
Types of Personal Data Collected, Used, and Held
2.1 We may collect the following categories of personal data:
Personal identifiers: Name, email address, contact number, and physical address.Location data: Geolocation information as necessary for service provision.Transaction details: Purchase records and payment information.Sensitive personal data (if applicable): Sensitive personal data, such as health information or biometric data will be explicitly identified and processed only with your prior consent, and in accordance with relevant laws.
3.Purpose of Holding Personal Data
3.1 You may provide personal data at your discretion, but to purchase and use the services of this platform, the following personal information is required: name, email address, contact number, physical address, location and region. Failure to provide the required information may prevent the processing of your request.
3.2 Personal data is processed for the following purposes:
Identity Verification: To verify identity to process requests to read, correct or delete personal data.Account and Service Management: Member registration, identity verification, and contact for purchase or activity-related matters;Service Provision: To deliver services via this platform and allow participation in related activities;Data Requests: Verification of identity to process requests to data access, correction, or deletion;Statistical Reporting: To conduct anonymous for internal reference and service improvement;Internal Administration: For auditing, internal analysis, and management purposes;Direct marketing: Only with your explicit consent, we may contact you with promotional or marketing information about our services and third-party offers.
Note: For users under 18 years old, we require verifiable parental or guardian consent before collecting personal data. This may include providing a signed consent form or other verification methods. We do not knowingly collect or process personal data from children under 16 without parental consent. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete such information from our systems.
3.3 We would not process your personal data without a lawful basis, as required under GDPR. This means we only process your data when it is necessary for the performance of a contract with you, to comply with a legal obligation, or to protect your vital interests. Additionally, we may process your data for our legitimate interests, provided that such interests do not override your fundamental rights and freedoms. If none of these bases apply, we will only process your personal data with your explicit consent, which you may withdraw at any time.
We process your personal data on the following legal bases:
Contractual necessity: for processing necessary for the performance of a contract with you.Legal obligation: for processing required to comply with our legal obligations.Legitimate interests: for improving our services and preventing fraud, provided they do not override your fundamental rights and freedoms.Consent: for specific processing activities where we have obtained your explicit consent.
4.Data Retention and Deletion
4.1 Personal data is retained only as long as necessary for the stated purposes or as required by law. Once these conditions are met, data will be securely erased.
4.2 We may share your data with payment processors, cloud storage providers, or marketing partners solely for the purpose of delivering our services or improving user experience, always under strict contractual safeguards. Your data may be stored or processed outside your country/region. For data transfers outside the EU/EEA, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or other legally recognized mechanisms as required by GDPR to ensure adequate protection of your personal data
Consumer Rights (CPRA and GDPR)
5.1 You have the following rights:
Access: Request a copy of your personal data.Correction: Update or correct inaccurate data.Deletion: Request deletion of your personal data, subject to legal requirements.Opt-out: For CPRA, you may opt out of the sale of personal data by clicking the 'Do Not Sell My Personal Information' link.Restriction: Limit the processing of certain data categories (GDPR).Data portability: Request data in a portable format (GDPR).Accuracy and Changes to Personal Data
To exercise these rights, please contact us at [info@futurecuex.com] with a description of your request and proof of identity. We will respond within 30 days as required by law.
6.Data Processing and Security Measures
6.1 We will not disclose your personal data without your prior consent unless required by law.
6.2 Security Measures include:
Password Complexity: Enhanced password policies to prevent unauthorized access.Encryption: Advanced encryption (SSL) for secure data transmission.Restricted Access: Only trained personnel with strict privacy adherence can access personal data.Regular Security Audits: Periodic reviews of security protocols.
6.3 We implement the following measures to protect personal data:
Encryption using SSL protocols.
Restricted access to personal data.
Regular security audits and monitoring.
6.4 In the event of a data breach that may pose a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible. We will also notify affected individuals without undue delay when the breach is likely to result in a high risk to their rights and freedoms.
Consent Management
7.1 Consent: You may withdraw consent for processing activities at any time by contacting us at [info@futurecuex.com].
Data Protection Officer (DPO)
8.1 To exercise your rights under CPRA or GDPR, please contact our Data Protection Officer at [DPO-contact@futurecuex.com]. We will respond to your request within 45 days for CPRA requests and one month for GDPR requests. There is no fee for exercising your rights, except in cases of repetitive or unfounded requests.
Automated Decision-Making
9.1 We may use automated decision-making for service recommendations or fraud detection, but only with your explicit consent. The logic behind such decisions will be transparently explained upon request.
10.Limitation of Liability
10.1 While we adopt reasonable measures to protect personal data, no method of transmission or storage is entirely secure. The Company is not liable for data breaches unless proven negligent.
11.Third-Party Platforms
11.1
We may share your personal data with the following categories of third parties:
- Service providers: For technical support, data analysis, and other business operations.
- E-commerce platform partners: To facilitate online transactions and improve user experience.
- Payment processors: To facilitate transactions (only transaction-related data is shared).
- Advertising partners: To deliver targeted advertisements and measure ad performance, only with your explicit consent.
- Analytics and monitoring services: To analyze website performance and user behavior for service improvement.
- Marketing partners: Only with your explicit consent for promotional purposes.
- Legal and regulatory authorities: When required by law or to protect our rights.
We ensure all third parties respect the security of your personal data and treat it in accordance with the law. We implement strict data protection agreements with all third parties, including data processing agreements that comply with GDPR and other applicable regulations. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
You have the right to opt-out of certain data sharing practices. For more information on how to exercise this right, please refer to our 'Consent management' section.
11.2 Clicking on external links may direct you to third-party platforms, not governed by this policy. We are not responsible for data collection, security, or losses on third-party sites.
Third-Party Payment Gateways (if applicable)
12.1 Payment services are processed by external gateways, which are not controlled by us. We are not liable for data shared with or disclosed by these gateways.
13.Cookies
13.1 We may use third-party cookies to enhance user experience and provide personalized services. Cookies are small text files that are automatically stored in your computer's web browser and can be retrieved by the application/website. Cookies may be used to remember you and your preferences on this platform so that we can tailor the application/website to your needs. The information collected by cookies is the personalization information of anonymous visitors and does not include name or address, or any information that allows anyone to contact you by phone, email or any other method. When using Cookies, we do not collect any personal data from you. We only use cookies with you explicit consent, you may disable cookies in browser settings at any time , but this may affect platform functionality.
13.2 Third-party Cookies: We allow certain trusted partners to place cookies on our site for advertising and analytics purposes. You can manage your preferences for these cookies through our consent management platform link.
14.Changes to This Privacy Policy
14.1 Updates to this Privacy Policy will be posted on our platform with the effective date clearly indicated. We will notify you of any material changes to this Privacy Policy through a prominent notice on our website or by sending you an email notification. We encourage you to periodically review this page for the latest information on our privacy practices
15.Language
15.1 In case of discrepancies between different language versions of this policy, the Chinese version shall prevail.
16.Access to Personal Data
16.1 Users have the right to request access and correct their personal data. Please contact us to exercise these rights.
17.Contact us
17.1 For inquiries or rights requests, contact [info@futurecuex.com]. We aim to respond within 14 business days after verifying your identity.
18.Data Protection Impact Assessment
18.1 We are committed to protecting your privacy and personal data. When introducing new technologies or processing activities that may pose a high risk to your privacy, we conduct Data Protection Impact Assessments (DPIAs) in accordance with GDPR requirements. These assessments help us identify and minimize data protection risks, ensuring that we process your data in a compliant and ethical manner.
Last Updated: Dec 14 2024